SMS Terms

Effective November 3, 2026 · Version 2026-11-03-ecomdesk-mixed-v2

Program: Ecomdesk Customer Support and Service Delivery Updates. Ecomdesk is operated by Treasures Trek LLC. These terms apply to non-marketing text messages about support requests you make directly to Ecomdesk and the delivery or completion of services you purchase directly from Treasures Trek LLC. Our SMS messages identify the sender as Ecomdesk.

Purpose and enrollment

Messages may include (1) customer care replies, issue resolution and after-sales follow-ups for your own service request; and (2) delivery status, completion or delay notifications for services you purchase directly from Treasures Trek LLC. We do not enroll you in promotional campaigns through this support program.

To request SMS support, enter your mobile number on our contact form and separately check the SMS consent box before submitting. The box is not preselected. Entering a number, placing an order, or submitting an inquiry without checking the box does not authorize SMS. Consent is not a condition of purchase or receiving support. We begin text updates only after confirming that SMS is available for your request. Earlier support-only consent does not authorize service delivery notifications; those recipients must provide new consent covering both purposes.

Frequency and charges

Message frequency varies with your support conversation and service delivery status. Message and data rates may apply according to your mobile plan. We do not charge a separate subscription fee for support texts. Contact your carrier for plan details.

Opt out

Reply STOP to the number that sent you a message to stop further messages from this program. You may receive one confirmation of your opt-out. You may also contact us by email to withdraw consent. After opting out, use email for continued support. Re-enrollment requires a new affirmative consent request.

Help

Reply HELP to a message for assistance or email [email protected]. Include only the information necessary to identify your support request.

Your number and delivery

Provide a number you own or are authorized to use. Tell us if your number changes or is reassigned. Delivery is not guaranteed and depends on carrier and network availability. Carriers are not liable for delayed or undelivered messages. This service is not for emergencies.

Privacy and scope

Read our Privacy Policy for details about mobile information and consent records. Consent to Ecomdesk does not authorize marketing or messages from another independent merchant. If your request concerns a different merchant, its identity and communication permissions must be established separately.

Contact

Ecomdesk, operated by Treasures Trek LLC · [email protected]